A better way to manage your phone bill

Telecom operator Vipnet (part of A1 group), wanted to refresh its selfcare app for iOS and Android devices. We turned to their customers and asked them what they need; the result is a one-stop-shop that works as good as it looks.

Vipnet selfcare app screens
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01

Human-centered design

Before heading to the drawing board, we conducted an extensive research & discovery phase to decipher what users want from their telecom provider. Numerous interviews, customer surveys and prototyping sessions were conducted to ensure the right product market fit.

Human-centered design illustration
02

Simple to use

03

Check your usage

When logged in, the app offers an elegant view of how much you've spent in the current month. Want a more granular view? No problem, it's available with a single tap.

Track your usage
Track services
Check your bill

Historical data is also available. Track your usage trends and see how much you've spent over the last period.

Bill historic overview graph
Bill historic overview list
04

Say goodbye to confusing bills

It’s easier to understand your bill when it’s broken down into expense categories. Tap on each category to see how much it contributes to the total.

05

The app is tailored to you

A modular system we’ve built enables Vip to push tailor-made communication to various customer groups. These cards can be launched without having to update the app, and gives our client a powerful platform to communicate and promote relevant services.

Tailored promotions

Running out of data for the month? An offer to purchase more juice will be conveniently displayed. This is just an example of dozens of personalized messages that help customers get a relevant, timely service.

More data
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Manage your company accounts

If you’re using several different numbers, we've got you covered. Track expenses and manage your account balance for multiple accounts in the same app.

Company accounts overview
Company accounts numbers
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07

Get the support you need

We’ve learned from users that excellent customer support plays an important role. That’s why we’ve created a single point where you can reach out and get help.

Customer support illustration
08

Smart login

When connected to the internet through LTE or other types of mobile data connections, the app will automatically recognize your account and log you in.

Smart login illustration
09

examples of personalized dashboards

What you see on your dashboard entirely depends on your plan and usage.

Modular UI layout v1
Modular UI layout v2
Modular UI layout v3
10

Check it out

Want to know more about the new Moj Vip app? Check out the video below.

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Client work

We design and develop software for venture-backed startups, growing businesses, and established brands. Here are some examples of our work.

Trustworthy

Every day, enterprises from around the world trust Infinum to build their digital products.

Award-winning

Infinum has been recognized as one of the fastest-growing companies in our field. We have received numerous awards for our work in digital design and development and for our commitment to social responsibility.

Mobile and brand awareness
Industry award (2)
Website award
Mobile and brand awareness
Industry award
Human resources
Human resources
Mobile app award
Industry award (3)
Industry award
Website award
Human resources (3)
Mobile and brand awareness
Best mobile web and app
Mobile and brand awareness
Best mobile app
Developer award

MIXX 2018

Our health app Terappia designed in a collaboration with Sandoz was recognised as the best app of 2018. Read more about it here.

Inc. 5000 Europe 2016 & 2017

Infinum has earned the position on the 2016 and 2017 Inc. 5000 Europe, Inc.’s ranking of the fastest-growing privately held companies in Europe. We now share a pedigree with Intuit, Zappos, Microsoft, Pandora, Oracle and dozens of other prominent U.S. alumni.

Awwwards

In 2015, the redesign of our company website bagged us another Site of the Day Awwward. This globally recognized award acknowledges the talent of the best web designers, developers and agencies in the world.

MIXX 2017

The app that enables opening a bank account without ever physically visiting a branch scored the Best Tech & Innovation Award at Days of Communication 2017. The app was developed in collaboration with HPB.

Clutch Global Leader 2017

Research firm Clutch recognized Infinum among top web and software developers from around the world. To determine the top performers, Clutch evaluated each company based on client reviews, market presence, and ability to deliver high-quality services.

Best HR practice

We won a high second place at the prime HR conference in Croatia. It was for our initiative through which we aimed to educate students how to develop for modern web and mobile technologies.

MojPosao best employer 2015

We've been named the best employer in Croatia in 2015. The award is the result of an anonymous survey of our own employees organized by an independent third party.

SoMo 2016

A mobile banking app through which you can open up a bank account won the Somo Tech award. The app was developed in collaboration with HPB.

Deloitte Technology Fast 50 CE 2013, 2014, 2015 & 2017

Thanks to our consistent growth, we've won four Deloitte Fast 50 Central Europe awards. This prestigious annual award honors the fastest growing Central European technology companies, based on the percentage of revenue growth over the five-year period.

European Business Awards 2016

The award that aims to promote success, innovation and ethics in the European business community recognized Infinum as a National Champion in its 2016 competition.

Awwwards

The Greyp Bikes website we built won the award for the Site of the Day from Awwwards, a globally recognized award that acknowledges the talent and effort of the best web designers, developers and agencies in the world.

eStudent Zlatni Indeks 2014, 2015 & 2016

Zlatni Indeks is an award given by university students to companies that make the biggest impact on student's lives. For three years in a row we were recognized as providing support for students either through internships or through student-related projects.

MIXX 2015

Zagreb Be There, an app we produced in collaboration with agencies Brlog and Bruketa & Žinić OM, won the 2015 MIXX award in the Mobile (phone & tablet) category

SoMo 2014

One award just wasn't enough, so we won two at the Weekend Media Festival 2014 - one for Best Mobile Website with the Papaya Club and one for Best Mobile Application with the mobile banking application Erste Queueing.

MIXX 2014

We absolutely stole the show by winning first prize in two different categories – in Mobile with Queueing app and in Brand Awareness with Erste Smart Card website.

SoMo 2013

The mobile banking application Erste mBanking we built received the award for Best Mobile Application SoMo fighter 2013 at the Weekend Media Festival in Rovinj.

Samsung Global Developer Challenge

We applied for the Samsung Global Developer Challenge, and won the 1st place in a category and a $100.000 cash prize

Mobile and brand awareness
Industry award (2)
Website award
Mobile and brand awareness
Industry award
Human resources
Human resources
Mobile app award
Industry award (3)
Industry award
Website award
Human resources (3)
Mobile and brand awareness
Best mobile web and app
Mobile and brand awareness
Best mobile app
Developer award
Greetings from our lovely team!
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