Manage your phone bill on the go

Telecom operator A1 wanted to give its app a makeover. We turned to their customers and asked them what they wanted. The end result is a one-stop-shop that is beautiful and functional.

Vipnet selfcare app screens
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01

Human-centered design

Before diving into the new app design, we wanted to determine exactly what users want from their telecom provider. We conducted extensive research, including numerous interviews, customer surveys and prototyping sessions, to ensure we could create a winning product for the market. 

Human-centered design illustration
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user-friendly features

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usage info at your fingertips

When logged in, the app offers an elegant view of how much cash you’ve spent on calls this month. Want a more detailed view? No problem! All the specifics are available with a single tap.

Track your usage
Track services
Check your bill

Customers can also easily access historical data. Track your usage trends and see how much you've spent over multiple months.

Bill historic overview graph
Bill historic overview list
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Say goodbye to confusing bills

It’s much easier to understand your phone bill when expenses are broken down into categories. Simply tap on a category to see how much that service contributes to your total.

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tailor-made for each customer

We built a modular system that allows Vipnet to push targeted communication to various customer groups. These messages, which can be launched without an app update, give our client a powerful platform to promote relevant services.

Tailored promotions

Running out of data for the month? An offer to purchase more juice is automatically displayed on the app. This is just one example of dozens of personalized messages designed to promote services exactly when the customer needs it.

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Manage company accounts

If you’re using several different numbers, we've got you covered. Track expenses and manage your account balance for multiple accounts in the same app.

Company accounts overview
Company accounts numbers
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superior support

During our research, users told us they expect excellent customer support from their telecom provider. That’s why we created a single point where customers can reach out and request help—all with a simple tap.

Customer support illustration
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Smart login

When connected to the internet through LTE or other types of mobile data connections, the app will automatically recognize your account and log you in.

Smart login illustration
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AN ARRAY OF PERSONALIZED DASHBOARDS

What you see on your dashboard entirely depends on your plan and usage.

Modular UI layout v1
Modular UI layout v2
Modular UI layout v3
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Check it out

Want to know more about the new A1 app? Check out the video below.

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Client work

We design and develop software for venture-backed startups, growing businesses, and established brands. Here are some examples of our work.

Trustworthy

Every day, enterprises from around the world trust Infinum to build their digital products.

Award-winning

Infinum has been recognized as one of the fastest-growing companies in our field. We have received numerous awards for our work in digital design and development and for our commitment to social responsibility.

Mobile and brand awareness
Industry award (2)
Website award
Mobile and brand awareness
Industry award
Human resources
Human resources
Mobile app award
Industry award (3)
Industry award
Website award
Human resources (3)
Mobile and brand awareness
Best mobile web and app
Mobile and brand awareness
Best mobile app
Developer award

MIXX 2018

Our health app Terappia designed in a collaboration with Sandoz was recognised as the best app of 2018. Read more about it here.

Inc. 5000 Europe 2016 & 2017

Infinum has earned the position on the 2016 and 2017 Inc. 5000 Europe, Inc.’s ranking of the fastest-growing privately held companies in Europe. We now share a pedigree with Intuit, Zappos, Microsoft, Pandora, Oracle and dozens of other prominent U.S. alumni.

Awwwards

In 2015, the redesign of our company website bagged us another Site of the Day Awwward. This globally recognized award acknowledges the talent of the best web designers, developers and agencies in the world.

MIXX 2017

The app that enables opening a bank account without ever physically visiting a branch scored the Best Tech & Innovation Award at Days of Communication 2017. The app was developed in collaboration with HPB.

Clutch Global Leader 2017

Research firm Clutch recognized Infinum among top web and software developers from around the world. To determine the top performers, Clutch evaluated each company based on client reviews, market presence, and ability to deliver high-quality services.

Best HR practice

We won a high second place at the prime HR conference in Croatia. It was for our initiative through which we aimed to educate students how to develop for modern web and mobile technologies.

MojPosao best employer 2015

We've been named the best employer in Croatia in 2015. The award is the result of an anonymous survey of our own employees organized by an independent third party.

SoMo 2016

A mobile banking app through which you can open up a bank account won the Somo Tech award. The app was developed in collaboration with HPB.

Deloitte Technology Fast 50 CE 2013, 2014, 2015 & 2017

Thanks to our consistent growth, we've won four Deloitte Fast 50 Central Europe awards. This prestigious annual award honors the fastest growing Central European technology companies, based on the percentage of revenue growth over the five-year period.

European Business Awards 2016

The award that aims to promote success, innovation and ethics in the European business community recognized Infinum as a National Champion in its 2016 competition.

Awwwards

The Greyp Bikes website we built won the award for the Site of the Day from Awwwards, a globally recognized award that acknowledges the talent and effort of the best web designers, developers and agencies in the world.

eStudent Zlatni Indeks 2014, 2015 & 2016

Zlatni Indeks is an award given by university students to companies that make the biggest impact on student's lives. For three years in a row we were recognized as providing support for students either through internships or through student-related projects.

MIXX 2015

Zagreb Be There, an app we produced in collaboration with agencies Brlog and Bruketa & Žinić OM, won the 2015 MIXX award in the Mobile (phone & tablet) category

SoMo 2014

One award just wasn't enough, so we won two at the Weekend Media Festival 2014 - one for Best Mobile Website with the Papaya Club and one for Best Mobile Application with the mobile banking application Erste Queueing.

MIXX 2014

We absolutely stole the show by winning first prize in two different categories – in Mobile with Queueing app and in Brand Awareness with Erste Smart Card website.

SoMo 2013

The mobile banking application Erste mBanking we built received the award for Best Mobile Application SoMo fighter 2013 at the Weekend Media Festival in Rovinj.

Samsung Global Developer Challenge

We applied for the Samsung Global Developer Challenge, and won the 1st place in a category and a $100.000 cash prize

Mobile and brand awareness
Industry award (2)
Website award
Mobile and brand awareness
Industry award
Human resources
Human resources
Mobile app award
Industry award (3)
Industry award
Website award
Human resources (3)
Mobile and brand awareness
Best mobile web and app
Mobile and brand awareness
Best mobile app
Developer award
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